FAQs

🚚 Shipping Policy

🇬🇧 UK Shipping (Primary Region)

Delivery Time: ~ 4-7 days
Shipping Cost: FREE on all UK orders

We aim to process and ship all UK orders within 24 hours (excluding weekends and holidays). Orders placed after 2 PM will be processed the next business day. You’ll receive tracking info via email once your order ships.

🌍 International Shipping

We do offer international shipping to most countries.

Delivery Time: 7–21 business days (varies by location)
Shipping Cost: Calculated at checkout

Please note that international orders may experience delays due to customs processing or local courier networks. Shipping times are estimates and may vary based on your location.

📦 Order Processing

All orders are processed Monday to Friday. During peak seasons or sales, dispatch times may be slightly extended — but we’ll always keep you updated.

🔎 Tracking Your Order

Once your order ships, you’ll receive a tracking number by email. Please allow up to 48 hours for the tracking link to activate.

❗ Address Issues

Please ensure your shipping address is correct. We cannot be held responsible for orders delayed or lost due to incorrect or incomplete addresses.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

23cm x 15.3cm x 7cm

We offer a wide range of payment methods, place your desired fan choice into the basket and use the best method for you!